Malcolm Gladwell’s, The Tipping Point, is a book about how epidemics get started. It’s called “The Tipping Point” because it discusses the factors or “tipping points” that make and cause an epidemic. This word-of-mouth phenomenon would be nothing if it wasn’t for mavens, connectors, and salesmen. As Gladwell says, there is always a point in the beginning that determines whether or not it will be an epidemic. It’s important to understand this as PR professionals because this is a skill we will have to master.
As I stated before, mavens, connectors, and salesmen are what cause “the tipping point”. So what causes an epidemic to stick? Connectors are the connecting factor that causes events and movements to spread. These are people that are known by a lot of people, as a reliable source of information. People trust what connectors have to say, which allows the message to continue. Connectors bring people from different cultures and sub groups together. For example, in Gladwell’s book he talks about Paul Revere. Paul Revere was a connector who passed information so quickly in a time where there were no phones or cars. Revere was carrying a very important piece of information and that was that the British were coming. The other type of person is called a “maven”. Mavens are the people who have the important information. These are the people who told Revere that the British were coming. The last type of person is called a “salesman” and they have “the skills to persuade us when we are unconvinced of what we are hearing, and they are as critical to the tipping of word-of-mouth epidemics as the other two groups” (page 70).
I believe I am a connector at heart. I know people in all sorts of different groups.
I also think I hold qualities of a salesperson too. I have always been good at persuading people. I was in charge of PR for Phi Mu one year and I had to persuade people to vote for our candidate for Homecoming.
Luckily, for our class, we get to experience The Tipping Point with a little more hands on approach, the Relay for Life kickoff. We are hoping to create awareness of cancer and hopefully little things like this kickoff will lead to big changes like a cure to cancer. As Gladwell states, “we need to prepare ourselves for the possibility that sometimes big changes follow from small events, and that sometimes these changes can happen very quickly”(page 11).
Social media is something that has helped and made it easier for epidemics to start. Things like Twitter, Facebook, and Blogging help to create epidemics. For example in class we were told to participate in Blog Action Day. Blog Action Day was a day that allowed all bloggers to unite and talk about important information about our climate in hopes to cause change. As PR people I will be using these social mediums to connect and inform people.